Did You Know Non-Refundable Flight Tickets May Hold Funds for Future Use?

Did you know non-refundable flight tickets may hold funds for future use?

We are thinking of canceling a non-refundable flight through Southwest. I found out that even though the ticket is non-refundable, the funds can be held for up to one year from original date of purchase for future use. The funds can be used toward a ticket anywhere Southwest flies. I would also need the original confirmation number to access those funds. I like this; at least I would not completely be out the money.